Privacy Policy

Last updated: 8 November 2026

Abisen is a sourcing office based in Shenzhen, China. This policy explains what we collect when you use this website, why we collect it, and what you can ask us to do with it.

1. What we collect

Only what you type into the quote request form:

• Company name, contact name, email address, country
• The part numbers and quantities you ask about
• Any message you add
• Optionally, one attached file (a BOM or Gerber archive, 10 MB maximum) — only for PCB, BOM or combined requests
• The IP address the request came from (used only for rate limiting and abuse prevention)

Attached files are not stored on our website. They are forwarded directly, as email attachments, to our sales inbox together with your request, and stay there with the rest of the enquiry record. We read them only to quote your request.

We do not use advertising trackers, and we do not set analytics cookies. The only third-party script on this site is Cloudflare Turnstile, used to block automated spam submissions.

2. Why we collect it

• To reply to your request with price, MOQ and lead time
• To keep a record of what we quoted you, so you do not have to repeat yourself next time

3. Who sees it

Your request reaches our sales inbox. To answer it, we may send the part numbers and quantities — not your company name, contact details or message — to the manufacturers, authorised distributors or suppliers we are checking stock with. That is the only way to obtain a real price.

We do not sell, rent or share your details with anyone else, and we do not add you to a mailing list.

4. How long we keep it

Quote requests and our replies are kept for 24 months, so that repeat enquiries can be answered quickly. After that they are deleted. You can ask us to delete yours earlier — see section 6.

5. Where it is stored

Email is handled by our mail provider and the website runs on Cloudflare's network. Both process data on our behalf under their standard data processing terms. Data may be stored outside your country, including in the United States and the European Union.

6. Your rights

You can ask us to show you what we hold about you, correct it, or delete it. Write to rfq@abisen.com and we will respond within 30 days.

If you are in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority.

7. Security

The site is served over HTTPS only. Form submissions are validated on the server, rate limited, and protected by a human-verification check. We do not store payment details, because we do not take payments on this website.

8. Changes

If this policy changes, the date at the top of this page changes with it.

9. Contact

Abisen · Shenzhen, China · rfq@abisen.com